Privacy Policy

Please read this privacy notice carefully as it will help you understand what we do with the information that we collect.

1. What Information Do We Collect?

In short: We collect information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use. The personal information we collect may include names, phone numbers, email addresses, and other similar information, as well as data about the organisation where you work.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

2. How Do We Use Your Information?

In short: We process your information for purposes based on legitimate business interests, the fulfilment of our contract with you, compliance with our legal obligations, and/or your consent.

We use personal information collected via our website for a variety of business purposes described below. We use the information we collect or receive:

• To fulfil and manage your orders, payments, returns, and exchanges.
• To deliver and facilitate delivery of services to the user.
• To respond to user enquiries and offer support.
• To personalise any advice or recommendations given.

3. Will Your Information Be Shared With Anyone?

In short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfil business obligations.

We may process or share your data based on the following legal basis: consent, legitimate interests, performance of a contract, legal obligations, or vital interests. We may also share information in connection with business transfers or with business partners where you have given consent.

4. Do We Use Cookies and Other Tracking Technologies?

In short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies, like web beacons and pixels, to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our cookie notice.

5. How Long Do We Keep Your Information?

In short: We keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or securely store it and isolate it from any further processing until deletion is possible.

6. How Do We Keep Your Information Safe?

In short: We aim to protect your personal information through a system of organisational and technical security measures.

We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the internet can be guaranteed to be 100% secure.

7. Do We Collect Information From Children?

In short: We do not knowingly collect data from or market to children under 18 years of age.

If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data. If you become aware of any data we may have collected from children under age 18, please contact us at gavin@digitalislands.co.uk.

8. What Are Your Privacy Rights?

In short: You have the right to know what information we hold about you, and the right to request corrections and deletions.

You have rights under the General Data Protection Regulations, including the right to request access and obtain a copy of your personal information, to request rectification or erasure, and to restrict the processing of your personal information. To make a request, please use the contact details provided below.

If you have questions or comments about your privacy rights, you may email us at gavin@digitalislands.co.uk.

9. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track, or DNT, feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected.

10. Do We Make Updates to This Notice?

In short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be effective as soon as it is accessible. We encourage you to review this privacy notice frequently.

11. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may contact our Data Protection Officer, Gavin McWhirter:

• By email: gavin@digitalislands.co.uk
• By phone: 01273 610744

To request to review, update, or delete your personal information, please email gavin@digitalislands.co.uk. We will respond within 30 days.